FAQ’s

Delivery Methods
We deliver all over the UK and are now pleased to announce we now ship worldwide. For the UK we offer standard postage which will be delivered within 3-5 days for £2.99. You also have the option of next day delivery which can also be selected at the checkout. This costs £4.99 and will be with you the next day providing the order is placed before 2pm. You can track your parcel here.

For worldwide delivery the site will automatically find your location and apply the postage of £6.99. You should allow a maximum amount of delivery of 15 days although it should be with you within 5-7 days. You can track your parcel here.

All delivery’s will require a signature and if a signature can not be acquired the delivery person will leave a card for you to either collect or re-arrange delivery. 

Returns
Due to the nature of some of the products we do not accept returns on products that have been opened and or used.

We will of course provide returns or exchanges on damaged or missing products. If a problem should arise please contact one of our customer service team on the email provided below or complete the contact form and we will aim to resolve your matter as soon as possible. 

Promotions/Offers
We do offer promotional offers from time to time. Promotional offers are to be used one per household. Modern Beauty have the right to cancel an order should we believe a promotional code is being used several times within a property.

Promotional codes can also not be used in conjunction with other promotional codes.

If a promotional code is used and an order placed and you have received a free promotional item in return for spending a specified amount. If you do return an item for a refund which takes the value of the Order under the specified amount, please bare in mind you will be required to pay in full for the free item unless this is also returned at the same time of the returned item.